Privacy Policy
This Privacy Policy explains how WeboSan ("WeboSan", "we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit our website, create an account, make a purchase, or otherwise interact with our services. We are committed to protecting your privacy and handling your information in a lawful, fair, and transparent manner.
Scope
This Policy applies to our online store, informational pages, and customer support channels made available by WeboSan, including any interactions you have with our sales and support teams. It does not apply to third-party websites or services that we do not control.
Information We Collect
- Account and Contact Information: name, email address, phone number, billing and shipping addresses.
- Order Information: products purchased, order history, delivery preferences, and related transactional details.
- Payment Information: processed by our payment providers. We do not store full credit card numbers on our servers.
- Device and Usage Data: IP address, device identifiers, browser type, pages visited, and interactions to help us improve site performance and security.
- Support Communications: information you provide when contacting us for assistance or product information.
How We Use Your Information
- To process orders, facilitate delivery, and provide customer support.
- To maintain and improve our website, products, and user experience.
- To personalize content, recommendations, and communications where permitted by law.
- To detect, prevent, and investigate fraud, security incidents, and misuse.
- To comply with legal obligations, regulatory requirements, and industry standards.
Legal Bases for Processing
Where required by law, we process personal data based on one or more of the following legal bases: performance of a contract (e.g., fulfilling an order), legitimate interests (e.g., website security and improvement), legal obligations, and consent (for specific marketing or cookies where applicable).
Sharing and Disclosure
We may share information with trusted service providers that assist with payment processing, order fulfillment, logistics, analytics, and website hosting. These providers are bound by contractual obligations to protect your data and use it only for the services they provide to us. We may also disclose information to comply with laws, enforce our agreements, or protect rights, property, and safety.
International Transfers
If your information is transferred across borders, we implement appropriate safeguards such as standard contractual clauses, data processing agreements, and technical controls to protect your data in accordance with applicable laws.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or compliance obligations).
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability. You may also have the right to withdraw consent where processing is based on consent. To exercise your rights, please contact us using the details below.
Cookies and Similar Technologies
We use cookies and similar technologies to enable site functionality, analyze traffic, and personalize content. You can manage your preferences via your browser settings or dedicated cookie controls where provided.
Security
We implement administrative, technical, and physical security measures designed to protect personal data against unauthorized access, loss, or alteration. While no system can be completely secure, we continuously improve our safeguards and monitor for potential risks.
Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Last updated” date will be revised accordingly. Your continued use of our services after any update constitutes acceptance of the updated Policy.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at sales@WeboSan.com or by mail at: WeboSan, 123 Medical Drive, Healthcare City, HC 12345.
Last updated: 2025